Red Sea Aqaba and Umrah Route with Aroya Cruise

GENERAL CONDITIONS

General conditions are an integral part of the 'Tour Brochure'and 'Tour Registration Agreementand cannot be considered independently.

‣Our Tour Program is organized with a certain participation requirement. If there is not enough participation for the trip, the deadline for cancellation notification is 20 days before the tour departure. If the tour is canceled due to insufficient participation, you will be notified via the operation.

‣In cases where only category information is given without specifying the name in the tour program and/or there are options for the same destination, the hotel(s) will be notified by our agency 48 hours before the trip departure.

‣Tours can be combined with other agency tours. In such cases, our Agency's guests are the responsibility of our Agency.

‣This price list and program are valid until a new price list is released.

‣Our prices in all our package programs are limited to minimum quotas of 10 people and there may be an increase in prices for groups with more people. Please ask for pricing information.

‣If the passport issuance date is more than 10 years for normal passports and more than 5 years for other passport types, even if the person who will participate in the trip has a valid visa, he cannot go abroad and a visa cannot be obtained for the passport. Please check your passport information and details.

‣Passport police require a minimum of 6 months validity as of the date of travel for all passport types (Regular, Special Stamped, Service Stamped, Diplomatic) when leaving Turkish customs, even if Turkish citizens or foreign nationals have a passport with a valid visa. For this reason, our agency does not approve passports with a validity of less than 6 months. Our agency does not have any compensation liability towards the passenger since passport holders with a validity of less than 6 months cannot participate in the tour.

‣Our agency acts as an intermediary between consumers who will participate in the trip, ships, hotels, carrier companies and all kinds of third parties and legal entities that provide other travel-related services. For this reason, consumers who register for the trip by applying to them, contrary to the agreements made between the Agency and the institutions undertaking the transportation; The Agency has no current liability, as it is not the operator, and is not directly responsible as the main perpetrator, for any kind of delays of land, air and sea vehicles, strikes, terrorism, war and the possibility of war or similar force majeure, all kinds of disruptions caused by the user's own fault of the transportation vehicle or personal defects of third parties or unforeseen technical issues, accidents with material and moral damage, lack of accommodation or faulty services of the facilities, They know.

‣For all customs international departures, you must be present at the relevant port on the day of departure 3 hours before the tour departure time. Especially guests who will arrive at ports or airports with domestic flights from other cities should arrange their flight times according to the time they need to be at the port. For this reason, the responsibility of being late and/or not being able to join the tour belongs to the passenger, and our Agency has no liability for compensation towards the passenger. If the relevant airline has an online check-in site, it is recommended to check in personally 24 hours before the tour departure.

‣Our agency; It acts as an intermediary between the airline and our passengers and is subject to the Hague Protocol of 28.09.1955. Flight times may change before the flight. All flight times must be confirmed by the passenger 48 hours before the tour departure time. Our passengers purchased the tour knowing and accepting that flight details may change.

‣Breakfasts taken at the hotel, among the services included in the tour program, are offered with a limited menu consisting of butter, jam, bread, tea or coffee, in accordance with the breakfast culture of the country and generally called Continental breakfast, and can be served for groups in a separate hall allocated to the group.

‣Rooms for 3 people can be given according to the availability of the hotels, and the bed allocated to the 3rd person in these types of rooms is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Since extra beds consist of open-close beds and so-called couch beds, the tour participant is deemed to have declared that they accept the type of bed and congestion that may occur in the rooms when booking for a third person and/or child. Child discounts are valid for a single child - matching the age group - staying with 2 adults.

‣Due to the limited number of TWIN rooms available in hotels, please check your TWIN room request before booking.

‣In cases where minors under the age of 18 do not participate in the tour with one or both of their parents, they are required to have the consent forms required for participation in the tour with them during the travel.

‣Panoramic city tours are 2-3 hour tours organized for the promotion of cities and can be organized on different days, provided that the content does not change. It does not include entrances to museums and ruins. Extra tours are carried out with the number of people determined by the tour leader and the days can be changed by the tour leader according to the flow of the program. Depending on the weather, tours may not take place. Excursions or tours that are not permitted by local authorities for any reason will not be carried out. Our Agency cannot be held responsible for these trips or tours not being held.

‣People are required to bring with them health problems, pregnancy status, medications they are currently using, and reports regarding these medications when participating in the tour.

‣For extra tours on the road, our guests who will not participate in the tour will be directed by the tour leader to rest areas where they can benefit from public transportation on the road before entering the city.

‣Tour - Area - Tour Leader - Hotel information will be sent via e-mail by the operations department 48 hours before the tour departure.

‣Passport is an official document and the passport police have the authority to not let you into the country if it is damaged, dirty in any way, especially if the stitching or pages are torn. In such a case, the responsibility belongs to the passenger.

‣For visa application, a passport valid for at least 6 months from the tour end date and documents requested by the consulate are required. There is a visa requirement for Turkish citizens for this program. Obtaining a visa does not mean that one can enter the country. Passport police have the authority to prevent the passenger from entering the country. In such a case, the responsibility belongs to the passenger.

‣ Economy Class Flight Ticket between Istanbul – Jeddah- Medina – Istanbul with Saudi Airlines
‣ Transfer between Jeddah Airport and Jeddah Ship Port
‣ 4 Nights Full Board Plus Accommodation on the Ultra Luxury Aroya Ship

‣ Turkish Assistance Service on Board

‣ Panoramic Jeddah City Tour with Turkish Guide

‣ Jeddah – Mecca Hotel Transfer

‣ 2 Nights Half Board Accommodation in a 5* Hotel in Mecca Aziziyah Area (Park Inn by Radisson Makkah Aziziyah etc.)

‣ Mecca Tours with a Turkish Guide and Umrah Visit with a Religious Officer

‣ Medina Hotel – Mecca Hotel Transfer

‣ 1 Night Half Board Accommodation in a Suite Hotel in Medina (Hill Hotel Suites etc.)

‣ 3 Dinners at a Hotel or Restaurant

‣ Hotel- Medina Airport Transfer

‣ International Departure Fee for Turkish Citizens

‣ Land tours organized in ports

‣ Non-concept beverages and expenses on board

‣ All expenses not specified in included services

‣ Multiple Saudi Arabia visa 1 year (130 USD)

‣ Travel Health Insurance (20 USD)