Travel Insurance and Health Information
Last updated: 12/09/2025
Travel Insurance and Health Information
As Alkış Turizm, we prioritize your safety at every stage of your journey. Travel insurance protects you and your family financially in case of unexpected health problems, accident, loss of luggage or trip cancellation. Below are the basics you need to know about insurance and health.
Why Should You Get Travel Insurance?
Emergency medical intervention, hospital expenses and medical expenses at home or abroad transplantation may incur high costs; Insurance covers these expenses.
Provides assurance for costly services such as emergency medical evacuation or repatriation.
Damages such as flight/transfer cancellation or delay, baggage loss/delay can be compensated under insurance.
Cancellation/early return coverage provides benefits in unexpected situations that prevent your participation in the tour (device failure, illness, etc.).
What Coverages Are Commonly Included? medical expensesand hospital expenses
Medical evacuation / repatriation (emergency transport)
Trip cancellation / interruption (with certain conditions)
Baggage loss / delay / theft
Personal liability
Accidental death / permanent disability
(Note: Policy coverage and limits vary from insurance to insurance — see details in your policy.)
When Should You Get Insurance?
The safest approach is to get travel insurance as soon as you receive your reservation confirmation. Early purchase; It provides cancellation guarantees, early booking advantages and protection against rapidly changing travel conditions.
Important Warnings and Exceptions
Pre-existing conditions are subject to special provisions in most policies; Share your existing ailments with the insurance company and confirm the coverage.
Action/sports activities (e.g. safaris, diving, bungee jumping) may pose additional risks and separate coverage may be required.
Each insurance has different coverage limits, exemptions and exclusions — read all articles of the policy carefully.
Practices during the pandemic period and travel restrictions may change frequently; COVID-19 coverage varies from policy to policy — check relevant terms.
Health Preparations and Practical Advice
Take your regularly used prescription drugs with you in sufficient quantity and in their original packaging; It is useful to have an English summary of the prescription.
Take a basic travel health kit with you (pain reliever, band-aid, antiseptic, diarrhea medicine, etc.).
Check vaccination requirements before travel; Vaccination or health certificate may be required for some routes.
If you have a chronic illness, consult your personal doctor before travelling, and obtain a doctor's report if necessary.
Emergency and Contact Information
Save the international emergency service numbers and policy emergency hotline on your mobile phone for emergencies abroad.
As Alkış Turizm, we help you communicate with the insurance company in emergency situations and provide the necessary guidance; However, insurance payments and final evaluation are the responsibility of the insurance.
Turkey Emergency Number: 112. (Overseas emergency numbers vary by country.)
Insurance Claim (Damage) Process — Practical Steps
First of all, if your health condition is urgent, get help from local health services.
If possible, call the insurance emergency hotline at the time of the incident; get guidance and approval.
Keep all documents related to the incident: hospital reports, prescriptions, police reports, flight delay/cancellation documents, baggage reports, invoices.
Notify the insurance company of the damage within the time and method specified in the policy; Your Alkış Tour consultant can support you in this process. Tourism gives you information about suitable insurance options, guides you in contacting insurance companies and provides guidance in emergency situations.
However, the purchase of the insurance policy, its coverage and damage payments are directly subject to the evaluation of the insurance company. For detailed questions, discuss your insurance policy and general conditions with the insurance officer.
Policy number and insurance hotline
Prescriptions and doctor's reports (English summary, if available)
Passport photocopy and contact information
Important phone numbers: Alkış Turizm (0216 391 65 65), [email protected]
Short Checklist (Keep It with You)
📞 0216 391 65 65
✉️ [email protected]