Alkis Turizm

Frequently Asked Questions

Frequently Asked Questions About Hajj, Umrah and Cultural Tours

Alkış Tourism – Frequently Asked Questions

How long has Alkış Turizm been a travel agency?

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Alkış Turizm was established in 1991 as an official travel and tour agency. It has been actively providing this service for 32 years. It will continue its activities in the future with the experience of our customers and its self-renewing structure.

Does your agency organize all the tours itself or do you provide brokerage services?

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Alkış Turizm carries out all the tour planning it organizes in-house. There is no mediation of any other agency or organization. All processes, from the construction of tours to all their details, are carried out by our agency for its customers.

Does your agency assist with passport and visa procedures for Hajj, Umrah and all other tour organizations?

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Yes, Alkış Turizm professionally provides consultancy and follow-up services for all your official transactions. If you wish, our team carries out these processes on your behalf.

Does your agency have official authorization documents?

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Since its establishment, Alkış Turizm has been carrying out all tours and organizations within the scope of official documents and permits. It continues its activities with the same system today. Our agency is currently approved by the Presidency of Religious Affairs and TÜRSAB certified.

Do you have special cultural tours at home and abroad? Which tours can we join with you?

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As Alkış Turizm, we organize tours to different cities and countries at home and abroad.
Some of our international tours are: Iran Tour, Bosnia and Balkan Tours, Benelux-Paris Tour, Andalusia Tour, Great Italy Tour with Rome, Complete Balkan Tour by bus, Scandinavia Tour and Dubai Tour.
We also have various tours domestically, such as the Black Sea and Plateaus Tour, Kars-Meskhetian Turks-Tbilisi Tour.
We also offer Umrah packages and pilgrimage organizations within Alkış Turizm.

Does Alkış Turizm have any affiliation or partnership with another company?

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Since its establishment in 1991, our agency has been providing service with its unique structure and personalized customer satisfaction principle, without any other connection or partnership.

Does Alkış Tourism agency organize tours for corporate customers or private groups? Can we request a private tour with our own relatives or colleagues?

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As Alkış Turizm, our entire team is at the service of our individual and corporate customers. As a corporate company, we can organize separate tours for all kinds of special groups. If you wish, you can determine the people who will join the tour and the tour time. Afterwards, you can leave all the necessary processes to us. All the processes you will need regarding the tour are organized and planned by our agency. Your part will be to enjoy the fun of your travel and tour to the fullest.

Do you make transactions with credit cards?

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Our agency has payment methods such as payment by credit card, cash payment or money order. You can contact our authorized personnel for installments or other opportunities.

What are the features of Alkış Turizm? Why should I choose it as a customer?

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Alkış Turizm's primary goal in every trip and tour it organizes is to provide all services equally and at the maximum level to every participating individual. Thus, it sees gaining the satisfaction and sincerity of all its customers at the end of the tours as the greatest indicator of success.
Since 1991; We look at all our customers whom we host during Hajj, Umrah, cultural tours and other travels from the same perspective. As an agency, we are composed of teammates who combine being professional with sincere service. Therefore, you can choose our agency with peace of mind.

Do we need a visa for your overseas tours?

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As you know, some countries do not have a visa requirement, while some countries do. In countries where a visa is required, our customers participating in our tours must obtain a visa. Our tourism expert friends serving within our agency will assist you in this regard. In our tours, there are generally no problems in obtaining visas.

International Tours – Frequently Asked Questions

Interested in visa procedures?

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Yes, as Alkış Turizm, we provide necessary document tracking and application process consultancy for our tours that require a visa.

What services are included in tour prices?

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Generally, accommodation, flight tickets, specified transfers and guidance service are included in our prices. A detailed breakdown of the tour is provided.

Is there free time on the tours?

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Certainly. In addition to group activities, our programs allocate sufficient free time for you to explore the city individually.

What are the payment options?

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We offer flexible payment options with credit card installments, cash payment advantages and early booking discounts.

What are the tour cancellation and refund conditions?

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Cancellation and refund processes vary depending on the time remaining until the start date of the tour and the insurance coverage of the selected package.

Domestic Cultural Tours – Frequently Asked Questions

What services are included in tour prices?

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In our tour packages, transportation, accommodation, guidance service and meals specified in the program are generally included in the price. Details may vary depending on the tour.

Can I cancel my reservation later?

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Yes, you have the right to take action within the framework of our cancellation and refund conditions until a certain time before the tour departure date.

Are your tours suitable for all age groups?

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Definitely. We plan our programs taking into account the comfort of both families with children and our elderly guests.

Can I join the tour alone?

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Of course. You can stay alone by paying the difference for the single room.

Do we need to buy a Museum Card?

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We recommend that our guests obtain a Museum Card in advance to save time when entering museums and historical sites.

Corporate Umrah – Frequently Asked Questions

Our corporate umrah service; It is a comprehensive Umrah journey specially prepared by applause tourism for companies, foundations, associations or groups. With our corporate Umrah organization, our customers can choose the specific date, accommodation and guide for the team going to Umrah. Thus, your company employees are enabled to perform Umrah at the same time and with completely special opportunities for you.

In corporate Umrah organization, all travel details are handled by our agency "Alkış Turizm", which is an expert in Hajj and Umrah travel.

CORPORATE ALKIS TOURISM IS AT YOUR SERVICE IN UMRA!

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Our corporate umrah service; It is a comprehensive Umrah journey specially prepared by applause tourism for companies, foundations, associations or groups. With our corporate Umrah organization, our customers can choose the specific date, accommodation and guide for the team going to Umrah. Thus, your company employees are enabled to perform Umrah at the same time and with completely special opportunities for you.

In corporate Umrah organization, all travel details are handled by our agency "Alkış Turizm", which is an expert in Hajj and Umrah travel.

WHAT ARE THE ADVANTAGES OF CORPORATE UMRA?

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This Umrah package, which is organized specifically for institutions and in which only the employees of the institution can participate, has many advantages. Some of these are:

Corporate Umrah organizations offer the opportunity to perform Umrah in large groups at the same time.
In corporate umrah; The date, place to stay, places to visit, meals and all other details can be selected and customized by the umrah pilgrims.
Thanks to this package, corporate employees who want to go to Umrah but cannot go individually can do it.
Corporate Umrah generally involves trips designed for special groups consisting of employees of partner organizations who know each other. In this way, all planning can be done within the family environment.
Special price advantages and special campaigns are offered to institutions.
It provides opportunities for institutions to organize encouraging and motivating organizations for their employees.
In corporate Umrah organization, all travel details are handled by our agency "Alkış Turizm", which is an expert in Hajj and Umrah travel.

HOW TO MAKE CORPORATE UMRA ORGANIZATIONS?

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In corporate Umrah, our company organizes a special Umrah trip for you on the dates determined by your company or group. Umrah travels last between 10 and 15 days on average, but this period may vary according to your preference. During this period, all of our Umrah guests can enjoy their worship and visits in Mecca-i Mükarreme and Medina-i Münevvere, in groups and accompanied by a private guide.

The documents required for corporate Umrah are the same as the documents required for individuals who want to perform Umrah individually. These documents include passport, identity card, Umrah visa and health report.

You can contact our company for preliminary application and information on behalf of your company for corporate Umrah travel. You can easily reach us through the contact numbers on our website, our e-mail addresses or our Whatsapp line. As the "Alkış Turizm" family, we are always with you for an unforgettable corporate Umrah trip.

WHY ALCIS TURİZM?

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It has been providing professional services in Hajj and Umrah travels since 1991.
Corporate Umrah service is provided from all over Turkey.
All official transactions from A to Z are carried out by the authorized agency within Alkış Turizm.
Accommodation and open buffet facilities are available in 5-star hotels.
All transactions are carried out institutionally, in accordance with the law, above standards and with documents.
It has branches and representative offices in more than 20 locations in Turkey.
It provides service with its experienced guide staff who know the field.

Is there a minimum number of participants for corporate groups?

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Corporate special pricing and services typically start for groups of 15 people or more; However, services are also provided to boutique groups.

Is there a private plane or bus allocated to our company?

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Depending on the group size, private plane charter flights and special intra-group VIP transfer vehicles are organized by Alkış Turizm.

How does the billing process proceed?

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For all services, an official invoice in accordance with your corporate identity information is prepared and delivered to you.

Can a hall be arranged for in-house motivational speeches?

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We can reserve fully equipped meeting rooms in our contracted hotels for your company's special events.

Do you provide guidance services specifically for our group?

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Yes, professional guides and consultants are assigned to each corporate group, compatible with the corporate culture.

ABOUT UMRA – Frequently Asked Questions

Umrah, by visiting Mecca-i Mukarreme and Medina-i Münevvere outside the time of Hajj; It is a form of worship that consists of circumambulating the Kaaba, walking between the hills of Marwah and Safa, and visiting places sacred to our religion. Umrah is mentioned in the sources both as a Verse in the Holy Quran and as a Hadith of our Prophet (pbuh). Hz. Allah says in Surah Al-Baqara, Verse 196: "Perform the Hajj and Umrah completely for the sake of Allah."

Our Prophet (pbuh) says the following in one of his hadiths: "It means: Umrah is an atonement for the (minor) sins that will occur between the two until the Umrah (to be performed later). The reward for a fulfilled pilgrimage is only heaven."

Every Muslim wholeheartedly wants to perform the worship of Umrah, which is so virtuous. We have prepared a "frequently asked questions" section that may be enlightening on this subject for you. In this area, you can learn many details you are curious about. You can ask our experts any other questions you may have at any time.

What is Umrah and when is it performed?

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Umrah, by visiting Mecca-i Mukarreme and Medina-i Münevvere outside the time of Hajj; It is a form of worship that consists of circumambulating the Kaaba, walking between the hills of Marwah and Safa, and visiting places sacred to our religion. Umrah can be performed at any time of the year, except the Hajj season.

When can we go for Umrah with Alkış Turizm?

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As Alkış Turizm, our Umrah groups depart every 20 days on average. Apart from this, you can contact us via the contact line for our current dates.

How many days of Umrah tours are there?

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Our company has general Umrah programs of 14-20 days. Apart from this; Depending on demand, we also organize 7-10 day Umrah packages and 3-5 day V.I.P Umrah visits.

What services are included in the fee paid during Umrah?

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If you go to Umrah with our company; Road tickets, visa payments, accommodation (hotel), meals, transfers and professional guidance services are all included in the fee paid and there is no additional payment. The only thing not included in the fee is the international departure fee and your personal expenses.

Can we attend pre-Umrah information seminars?

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Before going to Umrah, our company organizes various meetings and seminars for large groups. Those who will go individually are also informed through one-on-one meetings in our offices. You can also get information from our Whatsapp line, contact numbers and social media accounts.

What kind of services are included in the Umrah package we purchased from Alkış Turizm?

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The following services are included in your Umrah package purchased from our company:
Our services include seminars before and during Umrah, detailed explanation and guidance services, visa and passport services, flight tickets and transfers, comprehensive health insurance, breakfast, dinner, lunch box, airport services, guidance and guidance services during Umrah.

Can women go to Umrah individually?

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For Umrah, women under the age of 45 must have a first degree mahram relative with them. However, this is not a requirement for women over the age of 45.

Can I go for Umrah individually without registering with an agency?

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According to the decision taken by the Consulate General of Saudi Arabia, admission to Umrah is not provided without registering with an agency. You can contact our agency to go for Umrah.

Do you have a professional team taking care of us in the Umrah regions?

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Yes, as Alkış Turizm, we have expert teams that take care of you both in Türkiye and in the Hajj and Umrah locations.

Where to visit during Umrah?

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During your Umrah visits, firstly the holy places in Mecca and Medina. Mount Arafat, Mina, Muzdalifah, Mount Uhud, Qiblatayn Mosque, Seven Masjids and many other holy places are visited. During the visit, our expert guides provide detailed information about the events that took place there and their importance.

Are visas and passports required for Umrah for babies?

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If you want to go to Umrah with your babies, it is mandatory to obtain a passport and visa. There is no special exemption for babies.

In order to go for Umrah, our passport must have at least a few months of validity remaining.

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Your passport must be valid for at least 6 months from the date of return from Umrah. Otherwise, it would be beneficial to extend the period before Umrah to avoid any problems.

How much baggage allowance do we have on Umrah flights?

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When going to Umrah, the maximum allowance of your luggage is limited to 30 kg. In addition, it is allowed to purchase a handbag weighing 8 kilograms. In total, you can take a bag weighing 38 kg with you.

How is the food during Umrah?

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During your Umrah visits, breakfast and dinner are served halal, healthy and hygienic, prepared from Turkish cuisine, in our hotels. Lunch is provided in the form of rations.

How is Umrah payment made?

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Payments are made directly to our company in cash or in installments. Detailed payment information is provided through our contact numbers and offices.

Can we bring dates and zamzam when returning from Umrah?

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You can bring dates and Zamzam to offer to your loved ones upon your return from Umrah. The amount one person can bring for Zamzam has been determined as 5 liters by the Saudi Arabian administration.

Is a passport and visa required for Umrah?

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It is necessary to have a passport and a visa for Umrah. It is sufficient for the passport to be valid for 1 year. Visa is obtained from visa companies in Saudi Arabia. Visa for Umrah is obtained to visit the cities of Mecca and Medina for worship purposes.

Is it necessary to wear ihram during Umrah?

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Ihram is worn during Umrah. For this, the conditions for entering ihram must be fulfilled. Umrah groups going directly to Jeddah wear it at the airport before departing from Türkiye, as the Miqat site is entered while on the plane. For groups going to Medina-i Münevvere, it is worn at the hotel before transferring to Mecca-i Mükarreme.

What should we take with us when going to Umrah?

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Since the places where Umrah is performed are hot climate regions, you can choose simpler, fresher and looser clothes. Besides; You should also keep your personal medications that you actively use, your ID and other official documents with you.

Do you have a female guide or female assistant during Umrah?

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Under Saudi Arabian conditions, female officers are restricted from serving. For this reason, we do not have a female assistant. However, you can get help from other ladies in our Umrah groups.

Are there places where we can shop during Umrah?

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There are shopping places in many parts of Saudi Arabia, especially in Umrah neighborhoods. It is possible to meet all necessary needs without difficulty.

Can people who use a wheelchair or have a chronic disease go to Umrah?

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At the end of the health checks, anyone with a chronic illness can go to Umrah after receiving approval from doctors. Our guests who use wheelchairs can go to Umrah. Just having a companion with you is sufficient.

Ramadan Umrah – Frequently Asked Questions

How long does visa processing take for Ramadan Umrah?

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The visa process is usually completed within 1-2 weeks, depending on the density. Alkış Turizm follows the entire process on your behalf.

How far are the hotels from Kaaba?

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Depending on our program options, we have luxury and standard hotels within walking distance or with continuous shuttle service.

Are sahur and iftar meals included in the tour?

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Yes, in our Ramadan Umrah packages, sahur and iftar meals are offered to our guests within the program.

Is it a suitable tour for families with children?

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Definitely. We have room options and transportation facilities prepared with the comfort of families in mind.

Is there guidance support during meetings?

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Our expert instructors accompany you throughout the tour and provide constant guidance and prayer support about tawaf, sa'y and visiting places.

ABOUT Hajj – Frequently Asked Questions

Hajj, our religion Islam; It is one of the five conditions of reciting the Shahadah, praying, fasting, giving alms and going on pilgrimage. It is obligatory for every Muslim who has financial and physical conditions to perform Hajj once in his life. In order to become a Hajj, the "obligations of Hajj" must be fulfilled. These are: Entering Ihram, standing in Arafat, circumambulating the Kaaba and performing Sa'y.

Since Hajj is a once-in-a-lifetime act of worship, pilgrim candidates are curious about many details about the subject. We have prepared a "frequently asked questions" section that may be enlightening on this subject for you. In this area, you can learn many details you are curious about. You can ask our experts any other questions you may have at any time.

What is Hajj and to whom is it obligatory?

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Hajj is one of the 5 pillars of Islam and is a physical and financial worship. It is obligatory for those who are financially and physically fit to perform Hajj once in their lifetime. Hajj is the most spiritual journey a person can undertake in the world. A Muslim who has performed Hajj is called "Hajji". Hajj is obligatory for every Muslim who has reached puberty and is financially sufficient.

Is it permissible to perform or have Hajj performed by proxy?

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Yes, if a person is not fit for travel and physical worship, is too old, or cannot go on a pilgrimage due to other force majeure reasons, he/she can send a representative instead. Likewise, a person can go on a pilgrimage with someone else's proxy and perform the pilgrimage instead. Thus, the person who sends a representative fulfills the pilgrimage and receives his reward.

Can someone who cannot go on a pilgrimage make a will before he dies? What can be done if he cannot make a will?

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A person who cannot perform the pilgrimage and cannot send a representative can make a will when he dies. Later, his heirs can send someone from his inheritance to perform the pilgrimage by proxy. Even if a person does not make a will, his heirs can perform or have someone perform a pilgrimage on his behalf. Thus, the deceased person's pilgrimage debt is paid.

What kind of preparations should be made before going on a pilgrimage?

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It is recommended to seek forgiveness from your loved ones, spouses and friends before going on a pilgrimage. Before going to Hajj, Istighfar and Salavat Sharifa should be recited a lot. Spiritual preparations such as the Rosary Prayer, Evvabin Prayer and Duha Prayer are also recommended before the pilgrimage.
In addition, it would be beneficial to make some financial preparations. The most important of these is health check-up. Apart from that; Be sure to take items such as slippers, ihram and waist belt with you. Medications and personal products, if any, should also be taken in sufficient quantities. You must have your passport, visa, ID card and other official documents with you. It is also important to arrive at the airport on time for luggage delivery and other procedures before the flight time.

What are the documents required for Hajj?

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The documents that need to be prepared before going on a pilgrimage are as follows:
Agency registration certificate issued by Diyanet, passport with chip and valid for at least 8 months from the date of flight, back and front photocopy of the ID card with TR ID Number, 2 passport size photographs (White Background), Meningitis Vaccination Card (issued at Provincial and District Health Centers).

What is Ihram?

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The clothes worn by men and women during the Hajj, Umrah and Kiri Hajj pilgrimages are called ihram. The ihram worn by men consists of two parts called rida and izar. For women, the ihram is normal dress. Ihram is also the name given to making certain situations haram during the pilgrimage. Ihram is a must for Hajj and Umrah. To fulfill it, it is necessary to enter ihram.

How to enter Ihram and what to do?

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A person who will enter Ihram must first cut his nails and shave. Where necessary (including underarm and special shaving); Attention should also be paid to trimming hair, beard and moustache. Before entering Ihram, one should perform a ghusl if possible, or a normal ablution if not. The head is left uncovered and the feet bare. However, she wears heels and open-top slippers on her feet. After dressing in Izar and Rida, he performs a 2-rakat prayer: In the first rakat, he recites the Surah al-Kafirun after Fatiha-i Sharifa, and in the second rakat, he recites the Surah Ikhlas after Fatiha-i Sharifa. After the prayer, he turns to the qibla and makes his intention for Hajj or Umrah. (The deputy says on behalf of such and such a person) 3 times without a break: "Labbayk, Allahumme lebbeyk, lebbeyke la şerike lek lebbeyk. Innel-hamde ve'n-ni'mete lek ve'l-mülk. La şerike Lek." He recites the talbiyah and then recites the takbir and Salavat-i sharif. In this way, ihram is entered.

How to perform Hajj? Where to go during Hajj?

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Hajj is an act of worship that begins with intention. One sets out with the intention of "performing a pilgrimage for the sake of Allah." When one reaches the place called Miqat, one puts on ihram. For journeys where the flight is direct to Mecca, you must enter at Ihrama airport.
When you reach the Kaaba, you perform the Umrah of Hajj and then take off the Ihram.
Until the day of Terviye, which is the 8th day of the Month of Dhul-Hijjah; Supererogatory acts of worship such as prayer, supplication, circumambulation and umrah are performed abundantly.
Early on the day of Terviye, ablutions are performed in Mecca-i Mukarreme (hotel) and the Hajj Ihram is entered. If it is not possible to go to Mina, we will move to Arafat. It is sunnah to stay in Mina on the day of Terviye and perform 5 daily prayers.
On the morning of Arafah, we depart from Mina to Arafat. That day, you will stay in Arafat until the sun sets. After the noon and afternoon prayers are performed together at noon, the foundation prayer is made. That day, prayers, supplications and requests continue until the evening.
On the day of Arafa, at sunset, we depart for Muzdalifah. That night is spent in Muzdalifah. As soon as you arrive in Muzdalifah, Maghrib and Isha prayers are performed with the congregation. After the morning prayer, the foundation prayer is made and we depart for Mina before sunrise.
In Mina, 2 stones are thrown at the great devil. From there, we return to the resting place.
The sacrifice is expected to be sacrificed. (You cannot leave ihram until the sacrifice is made.)
When the news comes that the sacrifice has been made, one shaves his hair and comes out of ihram.
Within three days of Eid, the obligatory "Tawaf of Ifaza" is performed by going to the Kaaba.
On the 2nd and 3rd days of the Eid, people go to Mina and throw 7 stones at 3 devils each.
Hajj is completed by performing the farewell tawaf. After that the return journey begins.

ABOUT Hajj REGISTRATION – Frequently Asked Questions

Hajj, our religion Islam; It is one of the five conditions of reciting the Shahadah, praying, fasting, giving alms and going on pilgrimage. It is obligatory for every Muslim who has financial and physical conditions to perform Hajj once in his life. In order to become a Hajj, the "obligations of Hajj" must be fulfilled. These are: Entering Ihram, standing in Arafat, circumambulating the Kaaba and performing Sa'y.

Since Hajj is a once-in-a-lifetime act of worship, pilgrim candidates are curious about many details about the subject. We have prepared a "frequently asked questions" section that may be enlightening on this subject for you. In this area, you can learn many details you are curious about. You can ask our experts any other questions you may have at any time.

How to register after Hajj?

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On the day the Hajj registration officially begins, an application must be made to obtain a "Drawing Certificate" via the "E-GOVERNMENT" system. Then, by obtaining the "Can Register with the Agency" document, one can register to "Alkış Turizm" in order to go on a pilgrimage. Thus, you can start the process to fulfill the obligation of Hajj within Alkış Turizm with its 32 years of experience.

How to pre-register for Hajj?

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After the above transactions are completed, the payment phase for the pilgrimage begins. First of all, payments are made from the bank account with the Turkish ID number. Then, pre-registration, via E-Government; It is done by following the steps on the Religious Affairs/Hajj Procedures pages. After this stage; Those who wish can choose "room preferred" or "hotel preferred". It is known that registration with room preference is more economical. In hotel preferential registrations; They can benefit from programs with different price options consisting of 4-star or 5-star hotels. Hotel prices are higher than room price packages.

What to do after Hajj registration is completed?

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After Hajj registration is completed, processes such as passport and information begin. First of all, the passport must be issued. After this process, official procedures are completed. After this process, informational seminars and meetings about pilgrimage and travel are held. After attending these seminars and meetings, pilgrim candidates can make material and spiritual preparations for their pilgrimage in their remaining time. With patience, excitement and happiness; You can start counting the days for this great journey to become a pilgrim. As Alkış Turizm family, we congratulate you in advance for your Hajj pilgrimage and hope it will be a blessing.

How to follow the Hajj rules?

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Those who registered for the Hajj draw can inquire about the draw results online at the following address: https://hac.gov.tr/HacDurumSorgulama/HacDurumSorgulama.aspx
People whose names are on the inquiry screen in the link above and who are eligible to go on pilgrimage; People can go on a pilgrimage through authorized private agencies such as "Presidency of Religious Affairs Hajj Organization" or "Alkış Turizm".
In Türkiye, Religious Affairs Hajj Organization and Hajj Distribution System of Specially Authorized Agencies: 60% Presidency of Religious Affairs, 40% Other Private Agencies.
Every year, out of 100 pilgrims from our country, 60 go on pilgrimage through the Religious Affairs Hajj Organization and 40 through approximately 220 authorized agencies.

How to Go on Hajj

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In order to go on Hajj from Türkiye, you must first register to the "Hajj Lottery System". The draws are made online (on a computer) by the "Presidency of Religious Affairs". Every year, out of an average of 2.5 million pilgrim candidates, 1 per thousand of the country's population is eligible to go on pilgrimage. This number may vary based on the total number announced. In 2022, 37,700 pilgrimage quotas have been allocated to our country.

Close Distance Economic Umrah – Frequently Asked Questions

How far are the nearby hotels from the Kaaba?

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Our hotels are generally located within a short walking distance, between 500 and 900 metres.

Is food service included in economic packages?

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Yes, breakfast and dinner options are usually offered as standard in our economical packages.

How long does it take to complete visa procedures?

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Once the necessary documents reach us, visa procedures are completed within an average of 3 to 7 business days.

What are your cancellation and refund conditions?

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Within the framework of official procedures, refunds for cancellations made within a certain period of time before the flight date are made, depending on the conditions.

Is there a religious official with us during the tour?

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Yes, each of our groups is accompanied by experienced religious officials and guides for the correct performance of worship.

Are all taxes and duties included in the prices?

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Our package prices include basic elements such as visa, flight ticket, accommodation, transfers and guidance services.

Cultural Tours – Frequently Asked Questions

Is the food halal on tours?

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Yes, menus prepared under halal certified and hygienic conditions are preferred in all our programs.

Are there breaks for prayer times?

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Definitely. Our tour programs have been revised according to prayer times, and stops are made at suitable mosques and masjids on the route.

What is included in the tour prices?

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Generally, accommodation, transfers, guidance service and meals specified in the program are included in our prices. Details may vary depending on the package.

Interested in visa procedures?

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Yes, we provide consultancy and application process support for our cultural tours abroad that require a visa.

Is it suitable for families with children?

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Our programs are meticulously planned to suit family privacy and the comfort of our guests with children.

Economical Umrah Tours – Frequently Asked Questions

Are the hotels far from Harem in economical Umrah tours?

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Mecca hotels are 2-4 km away, but it is very easy to reach the Harem with 24-hour uninterrupted and free shuttle service.

Are meals included in the package price?

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Yes, on our economical tours, breakfast and dinner are served table d'hote and are included in the tour price.

Is it possible to pay in installments?

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We offer installment options for contracted credit cards. You can get detailed information about payment facilities from our customer representative.

What are the economic Umrah prices in 2026?

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Our economical packages for 2026 start from approximately $1,150, depending on the room type.

Is guidance service also provided for economic tours?

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Yes, all our economic groups are accompanied by our expert instructors and professional guides throughout the trip.

VIP Umrah Tours FAQ – Frequently Asked Questions

What is the difference between VIP Umrah tours and standard tours?

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VIP tours usually include 5-star hotels at or very close to the Kaaba, private vehicle transfers and smaller group sizes.

Is there a harem view room option in hotels?

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Yes, we have room options with harem views in Mecca and Medina, subject to availability.

How is guidance service provided?

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Our experienced and expert teachers guide our boutique groups in all religious matters.

Are you responsible for visa and passport procedures?

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Yes, if you submit the necessary documents, the visa application and follow-up process is carried out by Alkış Turizm professional team.

Is it suitable for families with children?

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Definitely. We keep the comfort of families at the highest level with our spacious rooms and child-friendly transfer vehicles.

Communication – Frequently Asked Questions

Where does our company serve?

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With more than 20 branches and representatives throughout Türkiye; We offer direct flights to the holy lands from provinces such as Istanbul, Diyarbakır, Şanlıurfa and Mardin. We also make special flight plans in line with requests from other provinces.

What are our working hours?

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Our offices are open between 08:30–18:30 on weekdays and 09:00–14:00 on Saturdays. We are closed on Sundays, our WhatsApp line is at your service 24/7 for emergencies.

How can I contact you?

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• Phone: 0216 391 65 65
• WhatsApp: +90 216 391 65 65
• Email: [email protected]
You can also get instant answers using the live chat window.

What is our privacy and data security policy?

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Your customer information is stored in our encrypted systems in accordance with KVKK and is not shared with third parties. We use 128 bit SSL security certificate in the reservation and payment processes.

What are the career and collaboration opportunities?

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You can fill out our career form to join a dealership, agency partnership or company. Our open positions and business partnership conditions are detailed on our 'career' page.

How do I reach my branch?

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Select our nearest representative office from the 'Our Branches' page. Address, map and contact information will be displayed automatically.

How can I be informed about campaigns and announcements?

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You can regularly receive our campaign, discount and tour announcements via e-mail by filling out the "Newsletter Subscription" form on our website. You can also sign up for our SMS and WhatsApp list and benefit from instant opportunities.

Luxury Umrah Tours FAQ – Frequently Asked Questions

How close to Kaaba are hotels for luxury Umrah packages?

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The hotels we have chosen are generally in zero location and are the most exclusive facilities that offer direct access to the harem circle.

How are catering services organised?

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In our hotels, breakfast and dinner are served at world standards with rich open buffet or à la carte options.

Can we request a private guide?

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Yes, within the scope of our luxury tours, an expert guide can be assigned to provide special service only to your family or group.

By what means are transfers made?

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Our transportation is carried out individually with the latest model VIP-equipped vehicles or luxury passenger cars.

Is healthcare support provided?

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As Alkış Turizm, we provide quick access and companion support for your possible health needs throughout the journey.

Economic Hajj FAQ – Frequently Asked Questions

How far are the hotels from the Kaaba in economical pilgrimage packages?

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Although our hotels are generally outside walking distance, it is very easy to reach the Kaaba with free shuttles operating 24 hours a day.

Is food service included in the packages?

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Yes, our economical packages generally offer two meals, breakfast and dinner, with menus to suit your taste.

Do you follow up visa and passport procedures?

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All visa applications and official procedures are meticulously followed on your behalf by our expert team.

Do you provide easy payment?

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In order not to shake our customers' budgets, we offer installment options and different payment plans.

Is there a guidance service in the program?

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Yes, we have experienced teachers who will guide you at every stage of your journey and ensure that you perform your prayers properly.

Shawwal Umrah Tours FAQ – Frequently Asked Questions

When does the 2026 Shawwal Umrah start?

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Our programs start right after Eid al-Fitr, at the end of March 2026, and continue throughout April.

How much are the prices for Shawwal Umrah?

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Although prices vary depending on room capacity and duration, our economical packages start from $1,250.

How is food service provided on tours?

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Our tours are half board and we provide breakfast and dinner to suit Turkish taste.

Do you handle visa and passport procedures?

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Simply surrender your passport; Visa and all official processes are followed by Alkış Turizm.

How are the accommodation times in Medina and Mecca arranged?

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Although it varies depending on the duration of the program, it is generally planned to stay 3 nights in Medina and the remaining time in Mecca.

Close Range Umrah FAQ – Frequently Asked Questions

Are nearby hotels really within walking distance?

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Yes, the hotels in this category, which we prefer as Alkış Turizm, are just a few minutes' walking distance from the harem courtyard.

Is it necessary to use a shuttle on these tours?

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No, in our close-range packages, transportation is provided without the need for any shuttle since the hotels are adjacent to the harem.

Is it suitable for elderly and disabled guests?

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It is definitely the most suitable option. It provides great convenience for our guests with limited mobility as it minimizes road fatigue.

How close are hotels in Medina to Masjid an-Nabawi?

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Our accommodation in Medina is in central hotels located on the first line to the Green Dome and the entrance gates of the masjid.

Are the prices of close-range tours too high compared to others?

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Although costs may vary due to its location advantage, Alkış Turizm offers optimized close distance solutions suitable for every budget.

Luxury Umrah Tours – Frequently Asked Questions

Which hotels are preferred for luxury Umrah packages?

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Fairmont and Hilton located right next to the Kaaba in Mecca; In Medina, 5-star hotels such as Movenpick next to the Masjid an-Nabawi are preferred.

How many people are in the group on VIP tours?

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Our luxury tours are in a boutique concept and are carried out with fewer participants, personalized service and high standards of attention.

In what class do our flights take place?

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Flights are made with the assurance of THY. Upon request, the Business Class option is offered exclusively to our guests.

How much are the luxury Umrah prices in 2026?

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Our prices, which vary depending on the hotel's location and room type, start from approximately $2,200 in the luxury category for 2026.

Are private visit tours included?

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Yes, sacred site visits are included in our programs, away from the crowds, accompanied by VIP vehicles and expert guides.

Nearby Service Umrah FAQ – Frequently Asked Questions

What hours of the day do the services operate?

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In our contracted hotels, the shuttle service operates 24 hours a day, using a ring system.

How long does it take for shuttles to reach the Kaaba?

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Depending on the traffic situation, transportation to the harem area from our hotel with shuttle service generally takes between 3 and 7 minutes.

Is there an additional fee for using the service?

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No, in Alkış Turizm Umrah packages with nearby shuttle services, transportation service is completely free and included in the tour price.

Are the service vehicles comfortable?

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All our service vehicles are modern, air-conditioned and spacious interiors, high model vehicles that comply with Hajj and Umrah standards.

Do the shuttles leave right in front of the hotel?

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Yes, shuttle vehicles depart from the main entrance of our hotel and drop you off at the same point.

Umrah with Remote Service FAQ – Frequently Asked Questions

Are the services paid for remote tours?

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No, transportation service is completely free for all remote shuttle tours organized by Alkış Turizm.

Is the wait for service too long?

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No, our hotels use the ring system. Vehicles move continuously as they fill up or at certain short intervals, minimizing waiting time.

Are the services busy during prayer times?

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By increasing the number of services before and after prayer times, congestion is prevented and our guests are enabled to catch up with the congregation.

How is the quality of the hotels?

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Our long-distance hotels are generally newer buildings, and their rooms are large, air-conditioned and have hygienic conditions that comply with Umrah standards.

Is the shuttle service also used in Medina?

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Our hotels in Medina are usually chosen within walking distance of the Prophet's Mosque; Shuttle service is mostly available for Mecca stays.

Walking Distance Umrah FAQ – Frequently Asked Questions

What is the average walking distance?

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Our hotels in this category are generally located between 300 and 700 meters from the Harem-i Sharif courtyard, within walking distance.

Can elderly guests walk this distance?

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Yes, since the routes we choose generally do not involve hills and offer easy walking, our elderly guests can easily reach them.

Where exactly are the hotels located?

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In Mecca, we generally prefer hotels located in Ibrahim Khalil Street or Ajyad area, and in Medina, we prefer hotels located in central areas.

How much time is spent on transportation on these tours?

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It takes approximately 5 to 10 minutes to leave your hotel and enter the Kaaba courtyard, depending on the density.

How close are Medina hotels to Masjid an-Nabawi?

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In Alkış Turizm walking distance packages, Medina hotels are just a few steps away from the courtyard of the Masjid al-Nabawi.

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